Shipping & Processing


Through what carrier do your orders ship?

All orders are shipped via Express services such as UPS, FedEx, or DHL, with delivery times ranging from 3-5 business days by air, 7-10 business days by air, and 28-35 business days by sea.

How soon will my order ship?

Standard orders generally ship out within 1-2 Weeks.  

Do you ship internationally?

Absolutely! Neonsign365 caters to customers worldwide. We offer free shipping to the USA, Canada, Mexico, most European countries, Australia, New Zealand, and Japan. For other countries or regions, there might be an additional shipping cost. Feel free to reach out to us for a quote.


How long will my order take?

Standard orders generally ship out withinwithin 1-2 Weeks. 

How do you package my order?

Each product you've ordered is individually packaged with a retail package.

Will I be notified with processing steps?

Certainly! Your account on offers a timeline log with all the updates. You will receive notifications when your order is fulfilled and when the tracking information is uploaded. Additionally, you can track your order using the provided tracking number.

Can processing be speed up?

Yes! Rush order is available.